Last updated: May 2025

Privacy Policy

At TranslateBox PDF we take your privacy seriously. This policy explains what data we collect, how we use it, and how we protect it.

1. Data Controller

TranslateBox PDF is the controller of your personal data. For any privacy-related inquiry, contact us at: privacy@translateboxpdf.com

2. Data We Collect

  • Account: email address when you sign up or log in with Google.
  • Payments: payment details (card, billing address) are processed directly by Paddle. We never store card data.
  • Usage: number of pages translated and anonymous translation sessions (no document content).
  • Technical: IP address, browser and operating system for security and diagnostic purposes.

3. Your PDFs Stay on Your Device

TranslateBox PDF processes your documents locally in your browser. The contents of your PDFs (text and images) are never sent to or stored on our servers. Only extracted text is sent to a third-party translation API for processing, and it never includes document-identifying metadata.

4. How We Use Your Data

  • Manage your account and authentication.
  • Process and confirm payments through Paddle.
  • Enforce free plan limits and usage quotas.
  • Improve service performance and reliability.
  • Communicate important service or pricing changes to you.

5. Third-Party Services

We use the following trusted providers:

6. Data Retention

We retain your account data for as long as you maintain an active account. Anonymous usage logs are retained for 90 days. If you delete your account, we will erase your personal data within 30 days, unless we are required to retain it by law (e.g., transaction records for 7 years under tax regulations).

7. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

  • Access: request a copy of the data we hold about you.
  • Rectification: correct inaccurate data.
  • Erasure: request deletion of your data.
  • Portability: receive your data in a structured format.
  • Objection: object to the processing of your data in certain circumstances.

To exercise any of these rights, email us at privacy@translateboxpdf.com

8. Cookies

We use strictly necessary cookies for authentication and session management. We do not use tracking cookies or third-party advertising. You may disable cookies in your browser settings, though this may affect service functionality.

9. Changes to This Policy

We may update this policy from time to time. If we make material changes, we will notify you by email or via a prominent notice on the site at least 14 days in advance. Continued use of the service after such notice constitutes your acceptance of the changes.

10. Contact

For any privacy questions: privacy@translateboxpdf.com TranslateBox PDF · translateboxpdf.com
Privacy Policy — TranslateBox PDF